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Making Sense of ISP Provider Choices

by: Mark Woodcock

Choosing an ISP provider can be an overwhelming and confusing task. How do you make sense of all the thousands of plans that are available to ensure that you make the right choice for you and your family? What do you need to look for in an ISP provider that will guarantee that you get the maximum value for your money and a smooth connection?

When choosing an ISP provider you need to look for one that has a long track record with customers and provides software upgrades periodically. This will show you that they are concerned with increasing the ease and quickness of your connection and internet surfing. The long track record will give you that feeling of stability and consistency of using an established ISP provider that you can trust, rather than some cheap fly-by-night provider that will only offer you disconnections or no connection when you need it.

You also need to read the fine print of the contract. Can you stay online for periods of time or will it automatically cut you off of the internet after a specific time period? How many email addresses are allowed for each account? If there are not enough for everyone in your family that needs to have one, then this may not be the plan for you. Do you have to stay with this ISP provider for a specific period of time or can you terminate the provider at any time without a penalty?

Customer service can be a very important tool for you if you have any internet problems. Is their customer service line toll-free? Is it open 24/7? Check on their quality and response by calling to ask questions about their internet service.

You need to check access numbers if it is a dial-up service to ensure that there is a local number you can use for your service. If you travel, you want to make sure there is a wide variety of area codes available or, even better, a toll free number for you to use when traveling.

The most important thing is to research different companies and compare them side by side to see which company is right for you and your family. The cheapest provider will not necessarily give you the best internet experience. Don't base your choice solely on price or you may experience more internet disruptions and disconnections than smooth service. Whether you choose AOL, Juno, Earthlink, or one of the other thousands of ISP providers available, make the best choice for your intended internet experience to get the best deal for you money!

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